Install on Shopify

Add embed code to pages, sections, or theme templates.

Use a Custom Liquid/HTML section (or a page template) and paste the snippet.

For detailed steps, see the Shopify integration guide.

  1. Shopify Admin → Online Store → Themes → Customize.
  2. Add a Custom Liquid block where you want the widget.
  3. Paste the GizmoSauce snippet.
  4. Save.

This is the simplest method and avoids theme code edits.

Site-wide widgets (chat, popups)

For widgets that should appear everywhere:

  • Add the snippet to a global area in your theme, usually near the footer.

If you’re not sure, start with a single page embed. Once it works, move it site-wide.

Troubleshooting in Shopify

If the widget doesn’t render:

  • Verify you’re testing on the published storefront URL.
  • Clear cache and test incognito.
  • Check whether any app is rewriting script tags.

Full guide: /integrations/shopify.

Need help? Send the right details (so we can answer fast)

Support is fastest when we can reproduce the issue.

Please include:

  • The page URL where the widget is embedded (or the editor URL)
  • The platform/builder (WordPress, Webflow, Shopify, Squarespace, etc.)
  • What you expected to happen vs what you see
  • A screenshot of where the snippet is pasted (or a short screen recording)

If your issue involves a social connection (Instagram/Threads/TikTok), also include:

  • Which login path you used (Instagram vs Meta vs TikTok)
  • A screenshot of the provider error screen (if any)
  • Whether the account is Personal vs Business/Creator

Contact us here: /support.