Connect Threads

Threads data is fetched via the official Threads API after you connect your account. GizmoSauce stores a cached copy of your feed server-side so embeds load quickly and consistently.

Common causes:

• Redirect URL not whitelisted in the Meta app settings
• Wrong Threads app credentials in the environment
• Missing required permissions/scopes

Reconnect after updating the app settings.

Threads widgets use the official Threads API and require a connected account. There is no reliable unauthenticated “handle-based” fetch for a full feed.

Once connected, GizmoSauce stores a cached feed server-side so the embed stays fast and consistent.

If the connection fails, check these provider-side settings:

• Redirect/callback URL is whitelisted.
• Your app is in the correct mode (development vs live) for the users you expect.
• Required permissions/scopes are enabled.

After you update settings in the provider dashboard, reconnect the account in the widget editor.

Support is fastest when we can reproduce the issue.

Please include:

• The page URL where the widget is embedded (or the editor URL)
• The platform/builder (WordPress, Webflow, Shopify, Squarespace, etc.)
• What you expected to happen vs what you see
• A screenshot of where the snippet is pasted (or a short screen recording)

If your issue involves a social connection (Instagram/Threads/TikTok), also include:

• Which login path you used (Instagram vs Meta vs TikTok)
• A screenshot of the provider error screen (if any)
• Whether the account is Personal vs Business/Creator

Contact us here: /support.